Emails are largely used for different forms of communication. The use of emails is no longer restricted to official or formal reasons. It is equally used for informal communications and has been successfully and very effectively serving the needs of communication.
As a user of email service, you may at times face problem with logging into your email account. When you face SBC global email login problem, you may observe any of below listed prompts would be coming up.
- The prompt may show that the login information is incorrect and ask you to try again. In such cases you may try the following steps to solve the problem.
Step 1: Check that your Caps Lock is turned off. Since passwords are case sensitive it may take it as an incorrect log in information and prevent you from logging in. Also make sure that you have not added any black space either before or after your password. Then this may make your log in credentials incorrect.
Step 2: You can reset your password by following the Reset Password link. Click on the password reset link and you would get an email to reset your password. If you are not getting it, then check your spam folder. If it’s not even there then you would need to send an email to the customer support team.
Step 3: If you are still unable to log in then check whether you have stored the password automatically. If yes, then clear it. This will make sure that the information for invalid password is not being entered for you automatically by the devise that you are using or by the browser.
- Another common problem that you may face while logging in is “Sorry, we could not create a new account using this information. If you already have an account, please log in.” When you are barred from logging in with this prompt then it means that you are mistakenly using the account creation page instead of using the login page. So make sure you are on the Login page.
- Sometimes you may find yourself logged into someone else’s email account. This particular problem occurs when you are sharing a computer or laptop. If the user before you did not log out of the account, and has closed the log in page. When you open the log in page and try to log in, you would land on the other user’s account. So when you are using a shared computer or laptop, make sure that the user before you has already logged out.
Since emails have become one of the most important means of communication, it can be a real issue if the problem persists for long. However, SBC global email login problem is a rare problem and even if you face such a problem it could be easily solved by following the above mentioned solutions. So take a note of these useful solutions and use them if and when you face login problem.